BMI builds and hosts order processing and fulfillment systems and provides customized data analytics. Since 1976, we've served more than 150 direct marketing clients. Our industry-leading platform, BMI Global-OMS, is highly customizable and provides the flexibility to support every possible direct response offer and process. No competitor comes close.
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Key Benefits of BMI Global-OMS®:
  • A single consolidated customer account view. You can analyze customer lifetime value and make promotional decisions across an unlimited number of offers and continuity programs.
  • Unlimited system flexibility
  • Fast response on system modification requests
  • Managed system with automatic and manual review processes
  • Self-updating – no IT intervention required
  • Scalable – no limit on number of programs, offers, orders
  • Automated and on-demand reporting
  • BMI’s 40+ years of continuity and direct response experience
  • Consolidated systems and reporting so you can make decisions based on the best and most complete information available
  • Certified PCI DSS Level 1 Compliance with no incremental costs
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Services
BMI provides order processing and Fulfillment systems for:
  • Continuity/Subscription Fulfillment
  • Clubs – Negative or Positive option
  • E-Commerce/Shopping Carts
  • Catalog
  • DRTV
  • Space/FSI/Inserts
  • Direct Mail
  • Advanced Data Mining/Data Analytics
  • Consulting


Functions
BMI's systems support the following functions:
  • Customer Service/CRM
  • Pick/Pack/Ship
  • Custom Reports - Online or Automated
  • Payment Processing, Returns, Dunning/Collections
  • Personalized Laser Mailing
  • Rebate Processing
  • And much more...